Form spam becomes a problem for popular websites (including ours) and, although it is basically harmless fpr Open Leads users, it is an major annoyance. The best way to circumvent this process is to make sure all forms are completed by a living, breathing human being, rather than a computer, or “bot,” buy using a Captcha code on your forms.

The development team at Open Leads upgraded all accounts to include Captcha on all Open Leads forms. Captcha, for those not familiar, is the process of requiring human completion of a form by verifying a specific code (usually a series of letters and/or numbers) before submitting a form.

This a vital upgrade for all Open Leads users because it enables them to prevent the “spamming’ of their form by bots. If you elect to enable Captcha on any of the forms that you directly link to, or if you use the embed code and have your form fields in an iframe, the person filling out the form will have to enter the specific code displayed in order to submit the data.

To enable Captcha on any form you currently have active, click on the Forms link under the Settings Tab and select the form you wish to enable Captcha on. Once you open the form editor, on the right hand side of your screen, you will see several options, including one called “Uses Captcha.” Click on the checkbox and the Captcha code will be automatically inserted on your form. That is all there is to it for hosted forms. If you have forms created by exporting the HTML from our system, you will need to enable Captcha for those forms, and then update the HTML on your site.

If you want to test how it works, simply create a new “test” form in your system and set it to use Captcha. Then fill the form out and observe the process.